![]() ![]() ![]() Afterwards, proceed as follows and, finally, reinstall the program. In case you use Sequel LE 2, WaveLab LE 7 or the trial versions (demo) of Cubase Elements, please first uninstall the program by dragging it from the Applications folder to the Trash. Please follow these instructions: macOS / Mac OS X / OS X The utility 'eLC Installation Helper' available below reinstalls the eLicenser Control Center while making sure that the needed and unique Soft-eLicenser will be created. Downloading licenses is also not possible without a Soft-eLicenser (unless a USB-eLicenser is connected). In rare cases, the Soft-eLicenser cannot be created during the installation. If the Soft-eLicenser is missing the activation code needed for the permanent activation of the program cannot be requested. The eLicenser Control Center can be found under Applications (Mac) resp.The Soft-eLicenser is represented by a hard disk symbol in the eLicenser Control Center - the license managing tool used by all Steinberg programs.Each Soft-eLicenser has a unique number which is required for the software registration and license activation.Licenses for many Steinberg programs are stored in the so called Soft-eLicenser, a virtual license container on the hard disk.Never a dull moment as a cubase user, we should start a therapy group Hang in there peeps…you’ll get there. Was getting in a right huff about the whole thing, then remembered that multitrack warping is finally here and burst into tears of joy in a heap on the floor. Appreciate servers were probably in melt down and will go smoother for others in the days ahead! Opened Cubase 12 and it seems to be working?!?!?.Re-opened Activation manager and now C12 is there with a button saying “activate?” I hit activate and it switched to an activated icon. Give up on above in a tantrum that any 5 year old would be proud of.Download manager asks “do you want to upgrade now” - I hit yes and went through about 20 cycles of “cannot access license server” with blood pressure rising and strange rage veins starting to form on my eyeballs.Now go and open download manager (?! so many unecessary steps and apps!) and add download access code from step 4.Follow instructions and you’ll get an email with download access code.Mine found my “eligible for grace period license” which I activated a while back for C11 during grace period (it was already activated on my dongle).Go to profile person icon in top right and select “check for grace period”.Seems weird to have to use 2 apps - Download manager and Activation manager. Open Steinberg Activation Manager (took me a while to realise this is a whole new bit of software I had to look for in start menu, and not the elicenser software).Thought I’d share my experience updating from C11 grace period as I think I have it sorted (although am completely unsure if this is ta valid way to do it) ![]() Its been a typically “steinberg” experience doing the update (ie totally baffling and unecessarily complex with confusing messages and no confirmation of process) but good news, as Matheus points out, that this is the last time we’ll have to go through it all (we can discuss reparations for emotional trauma sustained due to dongle use at a later date). When the eLicenser servers have recovered, running the ‘Recover’ or ‘Maintenance’ options should complete the eLicenser transaction and finish the process, even if there is currently no Cubase licence showing on your eLicenser. Those who get stuck at step two should be able to run Cubase 12. At the moment, it sounds like the eLicenser server is unable to cope with the load. ![]() Normally all three steps happen seamlessly. Once the eLicenser transaction is complete, the Steinberg Licensing licence is updated to perpetual validity. This prevents the same licence from being upgraded several times and allows those who are upgrading to continue to use eLicenser versions of the product. When you upgrade from an eLicenser version of an application to a Steinberg Licensing version, three things happen as I understand it:Ī “verification pending” licence for the new Steinberg Licensing product is deposited in your Steinberg Licensing account, which is valid for 30 days.Īn eLicenser transaction is carried out to ‘upgrade’ your existing licence to a ‘not upgradeable’ licence for the last eLicenser version of the product. ![]()
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